Terms & Conditions
These Terms & Conditions govern the relationship between DEV DIGITAL LTD and users of the devdigital.bg website, as well as the framework under which the software development services described on the site are provided. By using the site or requesting a service, you agree to these terms.
The services provided through this website are offered by DEV DIGITAL LTD, company registration number (EIK) [company registration number — pending], with registered seat and address of management at [registered address — pending], represented by [managing director — pending] ("the Provider" or "we").
Definitions
"Site" means the devdigital.bg website. "User" means any person browsing the site or requesting a service. "Services" means the software development activities described in the Services section of the site — websites, web/SaaS applications, mobile apps, IT infrastructure setup and support, and custom systems.
Scope of services
The Provider offers design, development, testing, deployment, and support services for software products, delivered according to an individual specification agreed with each client. The exact scope, timeline, and price of a given project are agreed separately and are not automatically defined by the content of this site.
Request and formation of contract
A request is submitted via the site's contact form or the listed email address. A request does not constitute a contract — a contractual relationship arises only once the parties have agreed in writing on scope, timeline, and price (via a quote, a contract, or exchanged correspondence).
Pricing and payment
Prices are set individually for each project and stated in a quote or contract before work begins. Payment is made by bank transfer, typically in installments (an upfront payment plus payments on completion of agreed milestones), unless otherwise agreed. If the Provider is VAT-registered, applicable VAT is charged in accordance with the law.
Client rights and obligations
The client agrees to provide the information, materials, and access needed to perform the service within a reasonable time, and to pay the agreed amounts on time. Delays caused by the client may extend delivery timelines accordingly.
Provider rights and obligations
The Provider agrees to perform the services in good faith, professionally, and in line with the agreed specification, and to inform the client promptly of any change in scope or timeline.
Intellectual property
Unless otherwise agreed in writing, copyright in the work product (code, design, documentation) transfers to the client upon full payment of the agreed price. The Provider retains the right to reference anonymized project information (e.g., in its portfolio) for its own marketing purposes, unless the parties have agreed a confidentiality clause excluding this.
Confidentiality
Each party agrees to keep confidential the other party's business and technical information obtained in connection with performing the service, and not to disclose it to third parties without consent, except where required by law.
Limitation of liability
The Provider is liable for damages directly caused by culpable non-performance of its contractual obligations up to the amount actually paid by the client for the relevant service, except in cases of intent or gross negligence, for which liability is not limited.
Force majeure
Neither party is liable for non-performance caused by circumstances beyond its reasonable control (natural disasters, war, acts of government authorities, failure of third-party infrastructure providers, etc.), for as long as those circumstances persist.
Governing law and dispute resolution
These terms are governed by Bulgarian law. Any dispute that cannot be resolved by mutual agreement is referred to the competent Bulgarian court; consumers may also use out-of-court dispute resolution bodies (e.g., the General Conciliation Commission at the Bulgarian Consumer Protection Commission).
Changes to these terms
The Provider may update these terms to reflect changes in its services or in applicable law. Changes are published on this page with a new effective date; contracts already concluded remain governed by the terms in effect at the time they were signed.
Contact
For questions about these Terms & Conditions, email us at hi@devdigital.bg